If you’ve ever created a second Brawl Stars account to try out new brawlers without risking your main trophy count, or logged in with a different social profile on a new phone, you’ve probably wondered how to merge Brawl Stars accounts to bring all your progress together. I’ve been in that exact spot a few years back, when I switched from an old Android to an iPhone and accidentally made a new account before realizing I could transfer my old progress. Over the years, I’ve helped dozens of clan mates sort out their account merge requests, so I’m breaking down exactly what works, what doesn’t, and what you need to avoid to keep all your hard-earned skins, trophies, and brawlers safe. Never share your account password or two-factor authentication codes with anyone claiming to offer instant account merges, as these are almost always scams designed to steal your profile.
How to Merge Brawl Stars Accounts: Official Supported Methods
First, it’s important to note that Supercell does not offer an automatic, one-click merge feature for Brawl Stars accounts right now. All merge requests have to be reviewed manually by the Supercell player support team to prevent account theft and fraud. Supercell only allows account merges for accounts that you personally own, so you can’t merge an account a friend or family member gave you, even if they no longer play.
To submit an official merge request, start by logging into the main account you want to keep all your progress on. Open the settings menu from the main game screen, tap “Help and Support”, then select “Contact Us” and choose the “Account Issues” category. You’ll be directed to a support ticket form where you can explain that you want to merge a secondary account into your main one.
Make sure you submit the request while logged into your main target account, not the secondary one you want to merge in. I made this mistake on my first request years ago, and it added three extra days to the processing time because the support team had to verify which account I wanted to keep.
You won’t be able to merge accounts if either of the profiles has an active ban for violating Supercell’s terms of service, so double check that both accounts are in good standing before you submit your request.
What Information You Need to Prepare Before Submitting a Merge Request
Supercell’s support team requires strict proof of ownership for both accounts to process a merge, so it’s best to gather all your documentation before you fill out the request form. This will cut down on processing time and reduce the chance of your request being rejected for missing information. You will not get a merge approved if you cannot prove ownership of both accounts, even if you can show full access to the main profile.
Here’s the full list of details you should have ready before you submit your ticket:
- The full player tag for both your main (target) account and the secondary account you want to merge. You can find this by tapping your player profile icon in the top left corner of the game screen.
- Proof of ownership for both accounts, including past purchase receipts for any in-game purchases, or the original email/phone number linked to each account at sign-up.
- The approximate date you created each account, and the region you first played from when you registered each profile.
- A clear, honest explanation of why you want to merge the accounts (for example, you accidentally created a second account on a new device, or you no longer use the secondary account and want to keep all progress in one place).
For players who never made any in-game purchases on their secondary account, you can also provide details like the first three brawlers you unlocked on that account, or your highest trophy count on the profile, to help verify ownership. I had a clan mate who had no purchase records on his old smurf account, and he was able to get his merge approved by sharing the exact date he unlocked his legendary crow skin on the secondary profile.
Common Mistakes That Will Get Your Merge Request Rejected
Even if you have all the required information, small mistakes can lead to your merge request being denied or delayed for weeks. The most common mistake I see is players trying to merge accounts they don’t legally own, even if the other person gave them permission to use the profile. Supercell’s terms of service strictly prohibit sharing or selling accounts, so any request to merge an account that isn’t registered to you will be denied immediately. In some cases, both accounts may even be temporarily or permanently banned for violating terms of service.
Another common mistake is submitting multiple duplicate merge requests in a short period of time. Many players do this because they think it will speed up processing, but it actually pushes your request to the back of the queue, as support teams have to sort through duplicate tickets first. You should wait at least 7 business days before sending a follow-up to your original request, unless the support team emails you asking for more information first.
Providing falsified information, like edited purchase receipts or fake account creation dates, will also lead to an automatic rejection. Supercell’s support team cross-checks all information against their internal account records, so they will catch any false details you submit.
Forgetting to specify which account you want to keep as your main profile is another easy mistake to avoid. Make it clear in the first line of your request that you want to merge [secondary account tag] into [main account tag], so the support team doesn’t accidentally merge the wrong way around.
What to Expect After Your Merge Request is Approved
Most merge requests are processed within 3 to 10 business days, depending on how many support tickets the team is handling at the time. If your request is approved, you’ll get an email confirmation from Supercell, and the merge will take effect the next time you log into your main account. All progress from the secondary account will be transferred to your main account, including trophies, brawlers, skins, coins, gems, and unused battle pass progress.
That means you don’t have to worry about losing any limited-edition skins you earned on your secondary account during old seasonal events, as long as the merge goes through. The only things that won’t transfer over are the secondary account’s friend list, clan membership, and past match history – those will stay tied to your main account’s existing data.
Once the merge is complete, the secondary account will be permanently deactivated, and you won’t be able to log into it again. It’s a good idea to double check that you don’t have any unclaimed rewards or unused items on the secondary account before you submit your merge request, just to make sure you don’t miss anything.
If your request is rejected, don’t panic. The support team will usually explain why it was denied in their response email, and you can resubmit the request with extra proof of ownership to try again. I had one friend who got his first request denied because he forgot to include his secondary account’s player tag, and he got it approved on the second try once he added that detail.
At the end of the day, learning how to merge Brawl Stars accounts doesn’t have to be a stressful process, as long as you follow the official steps and prepare all the required information ahead of time. Don’t waste time on sketchy third-party tools that claim to merge accounts instantly, as they will almost always steal your account information or get your profile banned. If you take the time to submit a complete, honest request to Supercell support, you’ll have all your favorite brawlers, skins, and progress in one place before you know it, so you can get back to climbing the trophy ranks with your clan.