If you’ve ever queued for a Brawl Stars match only to get paired with a player spamming slurs in chat, intentionally throwing the game by feeding the enemy team, or using obvious aimbots to farm easy wins, you know how frustrating that experience is. A single toxic or cheating player can ruin hours of fun you’ve put into grinding trophies and unlocking new brawlers. That’s why knowing how to report on Brawl Stars is one of the most important skills every player should have, even if you rarely run into bad actors yourself. I’ve been playing Brawl Stars since its global launch, and I’ve submitted dozens of reports over the years, with a 70% success rate of getting rulebreakers issued temporary or permanent bans. This guide breaks down exactly what you need to do to submit a valid report, avoid common mistakes that get reports ignored, and help keep the Brawl Stars community safe for all players.
What Counts as a Valid Report in Brawl Stars?
Before you submit any report, you need to be sure the player actually violated Supercell’s official community guidelines. Reporting players for petty disagreements or bad plays won’t just get your report ignored, it can lead to penalties for your own account too. I used to report players just for picking brawlers I thought were bad for the team, until I got a warning from the moderation team for submitting invalid reports. To save you that hassle, here’s a clear list of what is and isn’t a valid report reason:
- Hate speech, slurs, harassment, or toxic chat: This includes any discriminatory language based on race, gender, sexuality, disability, or personal attacks against other players, even if they’re sent as a private message.
- Cheating or hacking: Obvious aimbots, wallhacks, auto-aim tools, or modified game clients that give players an unfair advantage over others. Minor lag or lucky shots don’t count as cheating, even if they feel frustrating in the moment.
- Intentional game throwing or griefing: Purposely feeding the enemy team, hiding instead of participating in matches, or attacking teammates in game modes that allow friendly fire. A player having a bad game and missing shots doesn’t count as griefing.
- Inappropriate username or player profile content: Usernames that include slurs, references to illegal activity, or explicit content that violates Supercell’s community guidelines. Edgy or silly usernames that don’t target specific groups don’t count.
- Scamming or phishing attempts: Players asking for your account password, offering free gems in exchange for personal information, or linking to unsafe third-party sites that claim to give free rewards.
You should never report someone for being better than you, picking a brawler you don’t like, or choosing a playstyle you disagree with. False or spam reports will get your own account flagged, and you could face temporary or permanent chat bans if you submit multiple invalid reports. If you’re unsure if something counts as a violation, ask yourself if it’s actively ruining the game for other players beyond just frustrating you. If the answer is no, it’s probably not worth reporting.
How to Report on Brawl Stars In-Game, Step by Step
I used to fumble through the in-game menus looking for the report button right after a match, so I’ve broken this process down into simple steps you can follow even if you’re still frustrated from a bad game. The entire process takes less than two minutes if you have all the details ready, and it’s the fastest way to get a rulebreaker reviewed by the moderation team.
First, right after the match ends, tap the player profile icon of the person you want to report, either from the post-match scoreboard or your recent players list. If you’re reporting them for chat violations, make sure you screenshot the chat before leaving the match screen, as chat logs don’t save once you exit the post-match page. Next, tap the three small dots in the top right corner of their profile page, then select the ‘Report’ option from the dropdown menu.
You’ll be asked to select a report reason from the list we covered earlier, and you’ll have a small text box to add extra context. Always add specific details about the violation in the text box – if you’re reporting someone for toxic chat, quote the exact message they sent, and if you’re reporting a cheater, note exactly what they did (like hitting 100% of their sniper shots through walls the entire match). Vague reports that just say “this player is toxic” or “they’re cheating” almost always get ignored, because the moderation team has no way to verify what happened.
Once you submit the report, Supercell’s moderation team will review it within 24 to 48 hours, and you’ll get an in-game notification if action is taken against the player. If you left the match before you could report them, you can still find the player in your ‘Friends’ tab under the ‘Recent Players’ list for up to 72 hours after the match ends.
What to Do If In-Game Reports Don’t Work
Sometimes, even if you submit a perfect in-game report, you won’t get a response or see any action taken against the rulebreaker. That usually happens because the moderation team didn’t have enough evidence to confirm the violation, or your report got lost in the queue of thousands of daily reports. Don’t worry, there are extra steps you can take to escalate your report to Supercell’s dedicated support team.
First, make sure you have evidence saved: screenshots of toxic chat, short video clips of the player cheating or throwing, or screenshots of their inappropriate profile. Reports with attached evidence are 3x more likely to result in a ban, according to data shared by Supercell’s community moderation team last year. Most smartphones have built-in screen recording features, so I always turn on a quick 30-second recording if I notice someone cheating mid-match, just in case I need to submit a report later.
You can submit a support ticket through the official Brawl Stars help center, making sure to include your player ID, the player ID of the person you’re reporting, the date and time of the match, and your attached evidence. You can find your player ID by tapping your profile icon in the top left corner of the home screen, then looking for the long number under your username. Don’t submit multiple tickets for the same report, as that will flag your request as spam and slow down the review process. Keep in mind that Supercell won’t share specific details about the penalty issued to the other player, but you will get a confirmation that your report was reviewed if you submit a support ticket.
Common Mistakes to Avoid When Reporting Players
Even if you have a valid reason to report someone, small mistakes can get your report ignored entirely, and I’ve made almost all of these mistakes myself when I first started playing. Learning what not to do will save you a lot of time and frustration, and make it much more likely that rulebreakers get the penalties they deserve.
One of the most common mistakes is submitting a report without any context or evidence. If you select ‘toxic chat’ as your reason but don’t include any examples of what the player said, the moderation team has no way to confirm the violation happened. It only takes 10 seconds to screenshot a chat message or type a quick quote into the report box, and it makes a world of difference for the moderation team.
Never send angry or abusive messages to the moderation team in your report – they’re processing thousands of reports a day, and hostile language will only make them deprioritize your request. I know it’s easy to be mad after a bad match, but being polite and clear in your report will get you much better results.
Another mistake is reporting players for things that aren’t against the rules, like picking a low-tier brawler for a competitive match or playing more defensively than you’d like. Everyone has different playstyles, and disagreeing with someone’s choices doesn’t mean they’re breaking the rules. You also shouldn’t ask other players to mass report a single person, as mass report rings are against Supercell’s terms of service and can get all participating players banned, even if the original report was valid. Take 2 minutes to fill out your report properly, and you’ll have a much higher chance of getting the rulebreaker penalized.
At the end of the day, Brawl Stars is meant to be a fun, casual game you can play with friends or strangers to unwind after a long day. Toxic players and cheaters don’t deserve to ruin that experience for everyone else, and submitting proper reports is one of the easiest ways you can contribute to a better community for all players. Taking the time to learn how to report on Brawl Stars correctly doesn’t just help you get rid of bad actors in your own matches – it helps every other player who might end up paired with that person in the future. Next time you run into someone breaking the rules, take two minutes to follow the steps we covered, submit a detailed, evidence-backed report, and you’ll be doing your part to keep Brawl Stars fun for everyone.