Imagine you’re 10 seconds away from winning a tight Ranked Gem Grab match, and your only teammate with 7 gems starts running straight toward a cluster of hidden enemies. You wave frantically with the quick chat emote, but they don’t get the hint, and you lose all your progress in seconds. It’s one of the most frustrating experiences in Brawl Stars, and it’s almost always avoidable if you know how to turn on chat in Brawl Stars to coordinate clearly. Most new players don’t realize the chat feature is disabled by default for most accounts, and even returning players can struggle to find the right setting menus after a big game update. This guide will walk you through every step, fix common issues, and help you use chat safely to get more wins and have more fun playing.
Step-by-Step Process to Turn on Chat in Brawl Stars
Enabling chat only takes a minute once you know where to look, and the process is the same for both iOS and Android devices. First, open Brawl Stars and wait for the main menu to load fully. Tap the three horizontal lines in the top right corner of the screen to open the main menu, then select the “Settings” option, which is marked with a gear icon.
From the settings menu, look for the “Chat and Social” tab on the left side of the screen. You’ll see a series of toggle options for different chat types here. You will need to confirm your age is 13 or older before you can enable full text chat, as per Supercell’s child safety policies. If you already confirmed your age when you created your account, you won’t see this pop-up.
Toggle on the chat types you want to use: team chat for in-match communication, club chat for talking to your club members, and regional chat if it’s available in your area. You can also toggle on pre-written quick chat messages if you don’t want to use full text chat, or if you’re under 13 and don’t have access to full chat features. Once you’ve toggled on the options you want, just exit the settings menu and your changes will save automatically.
Common Chat Access Issues and How to Fix Them
If you follow the steps above and still can’t access chat, you’re not alone. I get at least three DMs a week from new players asking why their chat toggle is grayed out, or why they can’t send messages even though they turned the setting on. Most of these issues have simple fixes, and we’ve broken down the most common ones below:
- Age restriction lock: If you set your age below 13 during account setup, full chat features are permanently disabled for that account unless you contact support to verify your age.
- Chat mute penalty: If you violated Supercell's community guidelines in the past, you may have a temporary or permanent chat ban that prevents you from sending messages.
- Outdated game version: Old versions of Brawl Stars often have bugs that break chat functionality, so make sure you download the latest update from your app store.
- Parental control restrictions: If your account is linked to a family sharing plan, parental controls may have disabled chat features entirely for your profile.
For age restriction issues, the only way to unlock full chat is to contact Supercell support with proof of your age if you entered your birth year incorrectly when signing up. There’s no way to change your age in the settings menu manually, to prevent kids from lying about their age to access unmoderated chat. If you have a temporary chat ban, you’ll just need to wait out the penalty period, which usually ranges from 24 hours to 30 days depending on the severity of the violation.
Make sure you also check that your device’s parental controls aren’t blocking chat features. A lot of family sharing plans automatically disable in-game chat for child profiles, even if you set your age correctly in Brawl Stars. You’ll need to adjust the parental control settings on your phone or tablet to fix that issue.
Different Chat Types in Brawl Stars and When to Use Them
Once you have chat turned on, it’s important to use the right chat type for the right situation to avoid annoying other players. The first and most useful chat type is team chat, which is only visible to the three players on your team during a match. Use team chat to call out enemy positions, let your teammates know when you’re using your super, or warn them about traps set by Brawlers like Dynamike or Barley. Don’t spam team chat with unrelated messages, as it will distract your teammates and make it harder for them to see important calls.
Club chat is for talking to members of your Brawl Stars club. This is the best place to find teammates for ranked matches, plan your club war attacks, or share tips for beating tough challenge levels. Most clubs have their own rules for chat, so make sure you read the club description before posting to avoid getting kicked. A lot of clubs ban spam, toxic language, and self-promotion for other clubs, so it’s always better to check first.
Regional chat, if it’s available in your area, is a public chat for all players in your region. This is mostly for casual talk, but it’s often full of spam and low-quality messages, so most veteran players turn it off entirely. You can also use quick chat messages, which are pre-written phrases like “Good game!” or “Help me!” that are available to all players, even if you don’t have full text chat enabled.
Safety Tips for Using Brawl Stars Chat Features
While chat can make the game a lot more fun, it’s important to use it safely to avoid scams or inappropriate content. Never share personal information like your full name, address, phone number, or social media accounts in any chat, even if the person you’re talking to says they’re a friend or a Supercell employee. Supercell staff will never ask you for personal information or your account password in chat, so anyone who does is trying to scam you.
You can mute or report other players at any time if they’re being toxic, spamming, or sending inappropriate messages. Just tap their player name in the chat window, then select “Mute” to stop seeing their messages, or “Report” to send a notification to Supercell’s moderation team. The moderation team reviews all reports within 24 hours, and will issue bans to players who violate the community guidelines.
If you’re a parent letting your kid play Brawl Stars, it’s a good idea to leave full chat disabled and let them use only quick chat messages. That way they can communicate with teammates without being exposed to inappropriate content from other players. You can also set up parental controls on their device to block chat access entirely, even if they try to turn it on in the game settings.
Chat is one of the most underrated features in Brawl Stars, and learning how to turn on chat in Brawl Stars can completely change how you experience the game. You’ll be able to coordinate with teammates better, win more ranked matches, make friends in your club, and have way more fun playing with other people. Just make sure you follow the community guidelines, use chat safely, and don’t be afraid to mute or report toxic players if they ruin your experience. At the end of the day, the point of the game is to have fun, and chat should make that easier, not harder.